1. Maintenance process
Please carefully check the cause of the product failure, describe the fault in detail and contact us in time to make an appointment for maintenance.
2. Return to the factory for maintenance
Please confirm the maintenance details, maintenance costs and return mode with after-sales customer service first. After the products are sent out, please send back the shipping information by e-mail or other contact methods in time, so that we can track and understand the transportation of the products.
3. Tracking Maintenance progress
We will repair the products as soon as possible. During the maintenance process, you can track the maintenance progress through customer service WeChat or social platform.
4. Complete maintenance
After the maintenance is completed, please confirm the mode of transportation and receiving place of the product with the after-sale customer service, and we will send the product in the shortest possible time.